Donald Harter

Associate Professor of MIS, Director, MS in Business Analytics Program
  • Email Contact Me
  • Phone 315-443-3502
  • Department Accounting
  • Office 517
Professor Harter is the Director of Business Analytics. He earned his PhD from Carnegie Mellon University, where he was on the research staff of the Center for the Neural Basis of Cognition. Prior to entering academia, he spent 18 years in analytics and IT consulting where he was the Senior Vice President/General Manager of the Midwest region for a global consulting organization.
Ph.D., Information Systems, Carnegie Mellon University
Professor Harter teaches the MBA courses in business analytics and machine learning.
Professor Harter’s research focuses on project management, process improvement, and deep learning applications. Previous research examined the organizational benefits of process maturity on software quality, development effort, and development time. His work examined the effect of software improvements on personal issues, including hiring policies, salaries, promotions, attrition, management span of control, and organizational design. Current research is exploring the application of deep learning to industrial processes and biological neuroscience.


  • Contract Type, Repeated Contracting, and Software Development Outsourcing Outcomes

    Whitaker, J., Ang, S., Slaughter, S.


  • Does Software Process Improvement Reduce the Severity of Defects? A Longitudinal Field Study

    2012 IEEE Transactions on Software Engineering,38,4,810-827, Kemerer, C., Slaughter, S.

  • Impact of Budget and Schedule Pressure on Software Development Cycle Time and Effort

    2009 IEEE Transactions on Software Engineering,35,5,624-637, Nan, N.

  • Quality Improvement and Infrastructure Activity Costs in Software Development: A Longitudinal Analysis

    2004 Quality Control and Applied Statistics,49,2, Slaughter, S.

  • Cognitive Support for Real-Time Dynamic Decision-Making

    2001 Information Systems Research (ISR),12,1, Javier Lerch, F.

  • Effects of Process Maturity on Quality, Cycle Time, and Effort in Software Product Development

    2000 Management Science,46,4,451-466, Krishnan, M., Slaughter, S.

  • Evaluating the Cost of Software Quality

    1998 Communications of the ACM,41,8,67-73, Slaughter, S., Krishnan, M.

  • Evaluating the Cost of Software Quality

    1998 Engineering Management Review,26,4,32-37, Slaughter, S., Krishnan, M.

  • Using Simulation-based Experiments for Software Requirements Engineering

    1997 Annals of Software Engineering,3,345-366, Javier Lerch, F., Ballou, D.

  • Jun 16, 2021

    Whitman DCP Faculty of the Year 2021

    Whitman Military Programs
  • May 21, 2021

    CUSE Research Grant

    Syracuse University
  • May 01, 2017

    Whitman Graduate Service Award

    Whitman School of Management, Syracuse University
  • Jan 01, 2011

    Whitman Graduate Faculty of the Year

    Whitman School of Management, Syracuse University
  • Jan 01, 2010

    Whitman Teaching Fellow

    Whitman School of Management, Syracuse University
  • Aug 01, 2005

    Whitman DCP MBA graduation Marshall

    Whitman School of Management, Syracuse University
  • May 01, 2005

    Whitman MBA graduation Marshall

    Whitman School of Management, Syracuse University
  • Jan 01, 2003

    Faculty Recognition Award for Outstanding Research Mentorship

    University of Michigan
  • Jan 01, 1999

    Teaching Fellow

    Eberly Center for Teaching Excellence, Carnegie Mellon
  • Jan 01, 1998

    Business Administration Undergraduate Teaching Award

    Carnegie Mellon
  • Jan 01, 1998

    University Graduate Teaching Award Honorable Mention

    Carnegie Mellon
  • Jan 01, 1991

    Air Force Award for Excellence

    Air Force
  • Jan 01, 1991

    Hewlett-Packard/Ford Motor Company "Best-in-Class" in Information Technology

    Hewlett-Packard/Ford Motor Company
  • Jan 01, 1981

    US Army recognition for excellence

    US Army
  • Elevating Analytics: Syracuse University on ChatGPT-Assisted Techniques

    July 13, 2023
  • Is a master’s degree in business analytics worth it?

    April 11, 2023 Fortune Magazine website
  • Whitman’s MBA@Syracuse ranked as top online master’s program by the Princeton Review

    November 15, 2017 Daily Orange
  • 5 Best US Business Schools For Military Veterans

    August 22, 2017 Business Because