Student Technology Center
The Whitman School offers our students a unique advantage: we have a dedicated Student Technology Center (STC) and support staff to provide technical services and support only to Whitman students. This means that not only are we here just for you — we also have an in-depth understanding of your technology needs.
Whitman prides itself on state-of-the-art technology for our students. The Whitman student technology fee, included in your tuition, supports students' constantly changing technological needs in the Whitman curriculum and the services provided by the Whitman Student Technology Center. The Student Technology Center, headed by our academic support specialist and a crew of student computer consultants, provides Whitman students with a vast array of technology support.
Additional resources we provide:
● A personal copy of Microsoft Windows and other Microsoft software titles* at no additional cost to students (licensing and access information will be
made available via email after students make their deposit)
● Microsoft Excel Training and Certification*
● In-house maintenance and repair for computing devices, including laptops, tablets, and phones*
● In-house
warranty repair services for Dell and Lenovo computers
● No-charge student equipment loans.
● Discounted student printing*
● Technology-enhanced
team rooms*
● Scan-to-email services*
● Discounts on many different software titles through OnTheHub*
● Remote access
to the software required for the curriculum via Whitman’s Remote Desktop
● Videoconferencing services
● Video recording services*
More Information about the Student Technology Center
The Whitman Student Technology Center (located at Whitman 210) is one of our busiest support centers. In a typical academic year, the center hands out over 20,000 equipment loans, maintains and repairs many student computing devices (phones and tablets
included) and manages 12 printers and five student labs. The Whitman Student Technology Center can also provide warranty support for Dell and Lenovo computers at no additional cost.**
Whitman Technology Services listens and responds to
student needs. In 2022, the Center upgraded the undergraduate computing lab with new all-in-one computers and undertook a comprehensive project to upgrade the technology in the classrooms and team rooms, including providing up to 120 laptops students
can check out for daily use.
If you have questions about the technology you will need while at Whitman, you can find answers here. We also encourage you to review our computing recommendations page to see what we believe will best suit you as a Whitman student Packages are available for purchase through the Syracuse University Lenovo Online Portal.
Please note that while we make every effort to support Macs, Windows is still the standard in the corporate world and is required by many classes in our
curriculum, leading us to strongly recommend that students bring a Windows-based laptop.
We sincerely hope you find this information helpful. If you have any questions about student technology at the Whitman School, don't hesitate to contact
us by email at wsmhelp@syr.edu or by phone at (315) 443-2342.
*Services available only to Whitman students
**Warranty
Entitlement Policies as defined by manufacturer per device/customer agreement
Student
Resources Links
Accounts
New Users, NetID
Computing
Recommendations, Advice, Policy
Email
Student Email Information
Equipment & Loans
Student Technology Loans
Labs & Facilities
Labs, Team Rooms, Classrooms
Printing
Wireless Config
Remote Desktop
Remote Access, VPN, Applications
Security
Campus IT Security Resource Information
Whitman Technology Services
Computer Recommendations and Specifications
If you are coming to Whitman, you’re probably considering what sort of computer to purchase. We’re hoping that we can make your search for a laptop a bit simpler, so we’d like to provide some specific recommendations for you.
WSM HELP
Welcome to WSMHelp, where you can find links to often-used resources, forms, and information on how to get the help you need.
For all IT / Marketing / Facilities requests or assistance, please email our service desk queue.
If your request is urgent - please call (315) 443-2342.
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Questions?