Student Technology Center

The Whitman School offers our students a unique advantage: we have a dedicated Student Technology Center (STC) and support staff to provide technical services and support only to Whitman students. This means that not only are we here just for you — we also have an in-depth understanding of your technology needs.

 

Whitman prides itself on state-of-the-art technology for our students. The Whitman student technology fee, included in your tuition, supports students' constantly changing technological needs in the Whitman curriculum and the services provided by the Whitman Student Technology Center. The Student Technology Center, headed by our academic support specialist and a crew of student computer consultants, provides Whitman students with a vast array of technology support.


Additional resources we provide:

A personal copy of Microsoft Windows and other Microsoft software titles* at no additional cost to students (licensing and access information will be made available via email after students make their deposit)
Microsoft Excel Training and Certification*
In-house maintenance and repair for computing devices, including laptops, tablets, and phones*
In-house warranty repair services for Dell and Lenovo computers
No-charge student equipment loans.
Discounted student printing*
Technology-enhanced team rooms*
Scan-to-email services*
Discounts on many different software titles through OnTheHub*
Remote access to the software required for the curriculum via Whitman’s Remote Desktop
Videoconferencing services
Video recording services*

 

More Information about the Student Technology Center

The Whitman Student Technology Center (located at Whitman 210C) is one of our busiest support centers. In a typical academic year, the center hands out over 20,000 equipment loans, maintains and repairs many student computing devices (phones and tablets included) and manages 12 printers and five student labs. The Whitman Student Technology Center can also provide warranty support for Dell and Lenovo computers at no additional cost.**

Whitman Technology Services listens and responds to student needs. In 2022, the Center upgraded the undergraduate computing lab with new all-in-one computers and undertook a comprehensive project to upgrade the technology in the classrooms and team rooms, including providing up to 120 laptops students can check out for daily use.

If you have questions about the technology you will need while at Whitman, you can find answers here. We also encourage you to review our computing recommendations page to see what we believe will best suit you as a Whitman student Packages are available for purchase through the Syracuse University Lenovo Online Portal.

Please note that while we make every effort to support Macs, Windows is still the standard in the corporate world and is required by many classes in our curriculum, leading us to strongly recommend that students bring a Windows-based laptop.

We sincerely hope you find this information helpful. If you have any questions about student technology at the Whitman School, don't hesitate to contact us by email at wsmhelp@syr.edu or by phone at (315) 443-2342.

*Services available only to Whitman students
**Warranty Entitlement Policies as defined by manufacturer per device/customer agreement

Student
Resources Links



Accounts
New Users, NetID

Computing
Recommendations, Advice, Policy

Email
Student Email Information

Equipment & Loans
Student Technology Loans

Labs & Facilities
Labs, Team Rooms, Classrooms

Printing
Wireless Config

Remote Desktop
Remote Access, VPN, Applications

Security
Campus IT Security Resource Information

SU Computing Policy

IT Answers

Campus Bookstore

 

Computer Recommendations and Specifications

If you are coming to Whitman, you’re probably considering what sort of computer to purchase. We’re hoping that we can make your search for a laptop a bit simpler, so we’d like to provide some specific recommendations for you.

WSM HELP

Welcome to WSMHelp, where you can find links to often-used resources, forms, and information on how to get the help you need.

For all IT / Marketing / Facilities requests or assistance, please email our service desk queue.


WSMHelp@syr.edu

 

If your request is urgent - please call (315) 443-2342.

Have Any
Questions?

 

phone

 Call Us

  1 (315) 443-2342

 

email

 Email Us

wsmhelp@syr.edu